This Cookie Policy explains how Latent Ventures LLC, operating as ChannelAscent ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website and use our services.
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information.
Similar technologies include:
- Local Storage: Data stored in your browser that persists across sessions
- Session Storage: Data stored in your browser that is cleared when you close the tab
- Pixels/Beacons: Small images used to track user behavior
2. How We Use Cookies
We use cookies and similar technologies for the following purposes:
2.1 Essential Cookies
These cookies are necessary for the Service to function and cannot be disabled.
| Cookie | Purpose | Duration |
|---|---|---|
sb-auth-token | Supabase authentication session | Session |
sb-refresh-token | Supabase authentication refresh | 7 days |
__stripe_mid | Stripe fraud prevention | 1 year |
__stripe_sid | Stripe session | Session |
2.2 Functional Cookies
These cookies enable enhanced functionality and personalization.
| Cookie | Purpose | Duration |
|---|---|---|
user_preferences | Stores your display preferences | 1 year |
theme | Stores dark/light mode preference | 1 year |
last_blueprint | Remembers last viewed Blueprint | Session |
2.3 Analytics Cookies
These cookies help us understand how visitors interact with our Service.
| Cookie | Purpose | Duration |
|---|---|---|
_ph_* | PostHog analytics | 1 year |
ph_* | PostHog session tracking | Session |
2.4 Marketing Cookies
We currently do not use marketing or advertising cookies. If this changes, we will update this policy and request your consent.
3. Chrome Extension Storage
The ChannelAscent Chrome extension uses browser storage (not cookies) for:
| Storage Key | Purpose | Duration |
|---|---|---|
channelascent_auth | Extension authentication | Until logout |
channelascent_settings | Extension preferences | Persistent |
channelascent_targets | Cached target list | 24 hours |
channelascent_queue | Pending captures | Until synced |
This data is stored locally in your browser and is not accessible to other websites.
4. Third-Party Cookies
Some cookies are set by third-party services we use:
Supabase (Authentication)
- Purpose: User authentication and session management
- Privacy Policy: https://supabase.com/privacy
Stripe (Payments)
- Purpose: Payment processing and fraud prevention
- Privacy Policy: https://stripe.com/privacy
PostHog (Analytics)
- Purpose: Usage analytics and feature tracking
- Privacy Policy: https://posthog.com/privacy
- Note: We use PostHog in privacy-focused mode with IP anonymization
5. Your Cookie Choices
5.1 Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- Block all cookies
- Block third-party cookies
- Delete existing cookies
- Set preferences for specific websites
How to manage cookies in popular browsers:
5.2 Opt-Out Tools
- PostHog: You can opt out of analytics by enabling "Do Not Track" in your browser
- Stripe: Stripe cookies are essential for payment processing and cannot be disabled if you use paid features
5.3 Consequences of Disabling Cookies
If you disable essential cookies:
- You may not be able to log in to your account
- Some features may not work properly
- Your preferences may not be saved
6. Cookie Consent
6.1 How We Obtain Consent
When you first visit our website, we display a cookie banner that allows you to:
- Accept all cookies
- Customize your preferences
- Reject non-essential cookies
6.2 Updating Your Preferences
You can change your cookie preferences at any time by:
- Clicking the cookie settings link in our website footer
- Clearing your browser cookies and revisiting the site
- Contacting us at support@channelascent.com
7. Do Not Track
Some browsers have a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. We honor DNT signals by:
- Disabling non-essential analytics when DNT is detected
- Not using your data for cross-site tracking
8. Data Retention
| Cookie Type | Retention Period |
|---|---|
| Essential cookies | Session or as needed for functionality |
| Functional cookies | Up to 1 year |
| Analytics cookies | Up to 1 year |
9. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will:
- Update the "Last Updated" date
- Notify you of material changes through the Service
- Request new consent if required for new cookie types
10. Contact Us
If you have questions about our use of cookies, please contact us:
Email: support@channelascent.com
Address: Latent Ventures LLC, California, United States
By continuing to use ChannelAscent after being presented with the cookie notice, you consent to our use of cookies as described in this policy.